The SsOnExpert tool is a command-line based application that automates the process of checking common causes of Single Sign On issues in XenApp environments. The tool can be used to verify configuration settings both from the console and remotely.

Depending on how the tool is run, and from where, the following checks and information can be displayed:

• Operating system, Client and XenApp version

• The running status of the Ssonsvr process

• The GINA chain (server only, prior to Windows 2008)

Prerequisites

None

Installing SsOnExpert

Extract the contents of the zip file to a folder.

Known issues

When running from PowerShell on Win7 XenDesktop Virtual Desktop Agent, there is no informative output if you are running the tool from a different directory than the directory containing the tool.

How to Use this tool

Citrix Receiver Single Sign On Portal

1. Open a console session on the machine where you want to use the tool.

2. Type SsOnExpert on a client machine or type SsOnExpert -server on a XenApp server.

Sample output:

• Run on a client

C:SsOnExpert>SsOnExpert.exe
Citrix SsOnExpert, Copyright (c) 2010 by Citrix Systems
Version 1.00.003
Written by Konstantin Tchebotarev, Serhat Toktamisoglu, Dmitry Vostokov
-----------------------------------------------------------
Checking OS and Citrix versions:
Windows Server 2008 x64 Edition Service Pack 2
Version 6.0.6002
ICA Client: 11002
Citrix product version registry key hasn't been found
-----------------------------------------------------------
Checking the list of running processes:
OK
-----------------------------------------------------------

Citrix Receiver Single Sign On Storefront

• Run on a server

C:SsOnExpert>SsOnExpert.exe -server
Citrix SsOnExpert, Copyright (c) 2010 by Citrix Systems
Version 1.00.003
Written by Konstantin Tchebotarev, Serhat Toktamisoglu, Dmitry Vostokov
-----------------------------------------------------------
Checking OS and Citrix versions:
Windows Server 2003 Service Pack 2
Version 5.2.3790
ICA Client: 0
Citrix MetaFrame Presentation Server 4.0
-----------------------------------------------------------
Checking the list of running processes:
OK
-----------------------------------------------------------
Checking GINA chain:
GinaDll registry value with the path of -ctxgina.dll- has been found! (C:WindowsSystem32ctxgina.dll)
-----------------------------------------------------------

Citrix Single Sign On Setup

Security Permissions Required by SsOnExpert

None

Data Modified by SsOnExpert

None

Contact Information

Questions? Concerns? Send any feedback for this tool to supporttools@citrix.com.

Uninstalling SsOnExpert

Delete the folder where you unzipped the files.

Disclaimer

This software application is provided to you 'as is' with no representations, warranties or conditions of any kind. You may use and distribute it at your own risk. CITRIX DISCLAIMS ALL WARRANTIES WHATSOEVER, EXPRESS, IMPLIED, WRITTEN, ORAL OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. Without limiting the generality of the foregoing, you acknowledge and agree that (a) the software application may exhibit errors, design flaws or other problems, possibly resulting in loss of data or damage to property; (b) it may not be possible to make the software application fully functional; and (c) Citrix may, without notice or liability to you, cease to make available the current version and/or any future versions of the software application. In no event should the code be used to support of ultra-hazardous activities, including but not limited to life support or blasting activities. NEITHER CITRIX NOR ITS AFFILIATES OR AGENTS WILL BE LIABLE, UNDER BREACH OF CONTRACT OR ANY OTHER THEORY OF LIABILITY, FOR ANY DAMAGES WHATSOEVER ARISING FROM USE OF THE SOFTWARE APPLICATION, INCLUDING WITHOUT LIMITATION DIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR OTHER DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. You agree to indemnify and defend Citrix against any and all claims arising from your use, modification or distribution of the code.

Additional Resources

CTX133982 - How to Manually Install and Configure Citrix Receiver for Pass-Through Authentication

CTX200157 - How to Configure Citrix Receiver Pass-Through Authentication for StoreFront or Web Interface

Citrix Receiver Single Sign On Command Line

CTX141751 - Citrix Receiver Diagnostics Tool - For Windows